Service

Customer Service

  • Humanistic prompt reply
  • Professional product knowledge
  • Total process tracking
  • Various optional solution

Local Warehouse and Drop-shipping Service

To adapt growing demand of American clients in with small batch,multi-specification,flexible delivery,lower inventory cost,now China Polaris starts to supply drop-shipping service by local warehouse for MRO aftermarkets.

Our warehouse locates in Los Angeles,CA,and multi-site support across North America in the future. Meanwhile various delivery style(UPS,USPS express or LTL trucking) can be supplied,and payment PayPal,Credit Card or T/T are accepted.

OEM Contract Manufacturing 

Polaris supply OEM manufacturing mechanical components or MRO spare parts upon custom drawings or samples,covering various forming process such as sand casting,investment casting,die casting,centrifugal casting,forging,welding,and etc. You could achive the most cost-effective process,qualified product,and prompt delivery.

Purchasing and Supply Chain Service

Polaris supply one-stop turnkey purchasing agent service for our oversea customers in mechanical industry.

Besides,we provide the value-added services including inquiry,audit,product inspect,quality control and logistics service to reduce trade risks and prevent customer unexpected loss.

Quality Warranty

Polaris warrants the material and workmanship of our products for twelve (12) months from the date of shipment. Buyer’s remedy for defective products shall be limited to repair, replacement, or credit at Polaris option.

We will not accept any charges for removal, installation, assembly or any other charges in connection with replacement or repair of the product. The liability of the company under this warranty for loss or damage of any nature, whether based on contract or tort, shall not exceed the purchase price of the product manufactured by the company.